One-To-One Telephone Mentor Scheme (For Members)

mentor-service-2Who? The course is to help all anxiety disorder sufferers overcome their illness.

What? It is a basic 6 week, one hour per week telephone course.

When? Normally at cheap rate telephone times, but we do try to accommodate individual time requirements.

Why? Because you want to get better and because you don’t have or can’t get to the appropriate local services.

Cost? £25 per course, Membership of No Panic and the cost of a one hour telephone call per week from your home to your Mentor. Each course will run for a 6 week period.

The course is designed to help people who suffer with Phobias, Panic Attacks, Obsessive Compulsive Disorders and General Anxiety disorders to make steps along the road to recovery. People who care for sufferers may also like to participate in the course in order to help their ‘sufferers’ recover by acquiring a better knowledge of the recovery methods. The courses use layperson cognitive/behaviour and anxiety management therapy as the basis for recovery. Whilst no therapy guarantees success, this method has at the present time the highest success rate.

You will be expected to face up to your fear on a step-by-step basis but, we do not plan to throw you into your worst scenario and let you sink or swim. The progress you make will depend on the amount of effort you are prepared to put in, NO PAIN, NO GAIN. If you do not feel ready or able to give it a go, please do not waste your time and ours by taking the course as there are others waiting who feel ready and able.

The course will take place by telephone and is undertaken by trained No Panic volunteers who will try to help you set targets and achieve goals to help you along the path of recovery.

There will be a break of 6 to 8 weeks between each support service to allow the participants’ time to absorb and put into practice what they have learned from the sessions.

Please remember that the Mentor or group leader is not available to give individual support outside of the normal mentoring/group sessions and that any additional such support, should it be required, be taken to the national helpline on 0844 967 4848.

If you a Member of No Panic you can pay and sign up for your Mentoring here and you can give us feedback on it here.


When you have paid for the service you will be placed on a waiting list. For details of waiting times or to request any special requirements please contact head office. When you come up to the top of the waiting list you will be emailed and given a week to contact your one to one mentor along with information on the best times to contact them. Your sessions will proceed as you have arranged after then. Should you not contact them you will be put to the bottom of the waiting list and when you return to the top of the list in due course you will be given a week to contact a different mentor. Should you not contact your mentor on the second attempt at allocation you will be removed from the list. Unless you have a sufficient reason not to have contacted your mentor on both attempts at allocation No Panic will consider that its obligations have been fulfilled and you will need to reapply and you may be charged again. Validity of reasons and decisions of about whether another charge is payable are at No Panic’s discretion.


If you are looking for face to face counselling you may be able to find some at The Counselling Directory is a confidential service that encourages those in distress to seek help. The directory contains information on many different types of distress, as well as articles, news, and events. To ensure the professionalism of our website, all counsellors have provided us with qualifications and insurance cover or proof of membership with a professional body.

One to one Mentoring Feedback Survey

This is a survey about your experiences of our one to one mentoring service. Your email address is required but this is confidential and you do not have to provide your name or contact details.

Your Email (required)

How Happy were you with your experience of our mentor scheme? (required)

Why are you happy or unhappy with your experience? (required)

How helpful did you find your mentoring? (required)

Why did you find it helpful or unhelpful? (required)

Did you complete the whole course of mentoring?

Did you health improve through our treatment?

Would you recommend our services?

why would you recommend or not recommend our services?

Do you have any suggestions on how we can improve our mentoring service?

Any other Comments

If you provided negative feedback would you like to be contacted about it to make a complaint?
If you would like to be please leave your details below.
Yes, please contact meNo, thank youNot Applicable

Your Name

Your Phone Number

Your Membership Number

Thank you for providing us with your feedback.